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COMPLIANCE

Built for the way dealers actually get audited.

F&I is regulated. Lending is regulated. The way an AI model produces a recommendation is increasingly regulated. We design for all three from day one, not as a slide deck, as a paper trail.

REGULATORY POSTURE
  • GLBA

    Gramm-Leach-Bliley Act

    Privacy and Safeguards Rules

    Customer NPI is encrypted at rest and in transit. Access is least-privilege, MFA-gated, and fully audited. Annual risk assessment and IR plan on file.

    Aligned
  • ECOA / Reg B

    Equal Credit Opportunity Act

    Fair lending non-discrimination

    Models are evaluated for disparate impact across protected classes before deploy. Adverse-action reasoning is captured and surfaced in the deal jacket. Human-in-the-loop is mandatory for any decisioning step.

    Designed in
  • TILA / Reg Z

    Truth in Lending Act

    Disclosure and advertising rules

    All consumer-facing payment displays comply with Reg Z disclosure requirements. CarOne's content templates are reviewed by counsel before deploy and versioned for audit.

    Aligned
  • FTC Safeguards

    FTC Safeguards Rule

    Information security program

    Written information security program, vendor diligence, incident response, and staff training. SOC 2 attestation is on the roadmap, not yet in place.

    Designed for
  • Red Flags

    FTC Red Flags Rule

    Identity-theft prevention

    We do not own the dealer's red-flag program, but our identity-verification signals integrate with it. Suspicious patterns are surfaced for human review, never auto-resolved.

    Supports dealer program
  • CCPA / CPRA

    California Consumer Privacy Act

    Consumer privacy rights

    Right-to-know, right-to-delete, and right-to-opt-out are honored within 30 days. We do not sell consumer data. We do not use customer NPI to train models other customers see.

    Compliant
  • GDPR

    EU General Data Protection Regulation

    Cross-border transfers

    We sign DPAs with Standard Contractual Clauses for any EU-resident data we touch. Lawful basis is documented per processing activity. EU subject-rights requests honored within 30 days.

    Compliant
  • State dealer rules

    State motor-vehicle dealer regs

    F&I, advertising, doc fees

    Doc-fee caps, advertising-disclosure templates, and F&I product approval checklists are configured per rooftop and per state at onboarding. Updates push automatically.

    Configurable per rooftop
AI GOVERNANCE

How we keep autonomous systems on the right side of the line.

    01

    Decisioning is recommendation, not action.

    Anything with consumer-protection or fair-lending exposure surfaces as a recommendation. A named human at the dealership has to take the action, and we record who, when, and which version of the model.

    02

    Models are evaluated before they ship.

    We run pre-deploy fairness evaluations across protected-class proxies (zip clusters, name distribution) and flag any disparate-impact signal above threshold. No fairness signal, no deploy.

    03

    Outputs are versioned and replayable.

    For any decision recorded in a deal jacket, we can reproduce the exact model version, prompt, and inputs that produced it. Audit trails are first-class, not a slide.

    04

    Foundation-model providers are contractually fenced.

    Our underlying model providers are under written agreement: customer NPI is never used to train their models. Period. Not opt-out, contractually prohibited.

WHAT WE DO (AND DON'T) DO WITH YOUR DATA

    Data we don't sell

    Consumer NPI, deal-jacket data, lender data, never sold, never brokered.

    Data we don't share

    Not used to train models other customers see. Not shared with OEMs unless the dealer authorizes it for a specific workflow.

    Data we don't keep

    PII can be redacted on request. Default retention follows the dealer's policy; minimum is the legal floor (typically 7 years for deal records).

    Data we surface

    Every action an agent takes is logged. Every model version is logged. Customers and auditors get read access on request.

DOCUMENTS ON REQUEST

Email compliance@dashai.ai, we respond within one business day.

  • Compliance one-pager

    PDF, single page, dealer-facing

    Request →
  • Data Processing Addendum (DPA)

    GDPR and CCPA-aligned

    Request →
  • Subprocessor list

    With change-notification subscription

    Request →
  • Fair-lending evaluation report

    Methodology and recent results

    Request →
  • State-rules matrix

    Per state, per rooftop type

    Request →
  • AI governance summary

    Model lifecycle, eval, change control

    Request →
PROGRAM OWNERSHIP

Program ownership and outside-counsel relationships are being formalized. Email compliance@dashai.ai for the current point of contact.

Need a specific document for your audit?

Email compliance@dashai.ai with the requirement and your deadline. We turn around within one business day.